Our Services

 Service Offering At Truck & Car Body Repairs, we strive to exceed our clients’ expectations. We pride ourselves in offering a professional, personalised service, with individual attention to each client. We offer the following services and will try to accommodate and cater for any assistance our clients may have, not mentioned below: Assistance with accident claim registration. Accurate and Comprehensive quoting on ABUNTEX and TEAMWORK systems Digital assessments Drive Out Repair estimates done at client premises Courtesy vehicles for authorised repairs * Client shuttle service Telephonic and SMS updates on the progress of repairs External Customer Service Index Monitoring by Lightstone Consumer Towing assistance nationwide 24-hour emergency contact number and call back service Secure overnight storage with CCTV and armed response Aluminium Repair facilities Three-year warranty on workmanship Lifetime guarantee on all paint work Manufacturers Guarantee of one year, on parts replaced 20-40-point check on vehicles within warranty and reinstatement of motor plans Complete valet on all vehicles upon completion of repairs TRUCK repairs up to a capacity of 40 Tons TRUCK Towing and Recovery service Waterborne paint system with electronic mixing system Security check in system for all vehicles booked in for repairs Repair Process 1. Check in A thorough check is undertaken as soon as the vehicle arrives. Photos are taken of the entire vehicle and any loose items found in the car, are removed to a secure holding area. The vehicle is internally wrapped with appropriate safety covers, to ensure that the interior remains clean and undamaged, through the repair process. 2. Estimates and preparation to commence repairs All paperwork is processed and the vehicle is allocated to the stripping bay, where all damaged panels are removed and a qualified team commences repairs. Parts are ordered and verified upon arrival to ensure correct supply and fit. 3. Preparation for Spray Painting Once all panel beating has been finalised and new parts fitted, where required, the vehicle is moved to the paint shop. Here the vehicle is washed and masked for spraying. Our expert paint technician will then prepare the colour, using a computerised formulation and paint mixing system. In using waterborne paints, excellent results are achieved through its easy application and the environmental impact minimal. 4. Assembly and Polishing Our team of highly skilled assemblers then proceed to carefully refit parts and panels as required. Attention to detail is of paramount importance as all parts need to be properly aligned and fitted, to achieve correct, manufacturer specified standards. All painted panels are polished after final assembly, to ensure a factory paint finish. Throughout the process, our team leaders are constantly checking quality standards. 5. The Final Clean The vehicle then proceeds to the wash bay area, where a full valet is undertaken on the vehicle and preparation for final quality control begins. 6. Quality Control Our dedicated quality controller puts the vehicle though final inspection of all the work undertaken by Truck & Car. The colour, alignment of fitted parts, the gaps between panels, vehicle instruments and controls are checked and once the inspection is finalised , our customer liaison will contact our client , to confirm the vehicle is ready for collection. Facilities With the ever changing advancements in the motor industry and the manufacturing of vehicles, we continuously align our skills and equipment to cater for these changes. At present, our workshops are equipped with the following latest technologically advanced machines in the industry; 2 SPRAY BOOTHS FOR COMMERCIAL AND PASSENGER VEHICLES G-SCAN-2 DIAGNOSTIC MACHINE COMPUTERISED PAINT FORMULATION SYSTEM ENSURING ACCURACY IN COLOUR WATERBOURNE PAINTS CAR-O-TRONIC MEASURING SYSTEM DRY FLATTING EQUIPMENT CENTRAL VACUUM SYSTEM INFRARED DRYING EQUIPMENT SPOT WELDING MACHINERY TWO AND FOUR POST HOISTS HEADLAMP ADJUSTING EQUIPMENT AER-O-CURE SPEED BENCH MIG WELDER ALUMINIUM WELDER AC695 PRO AUTO AIR CONDITIONING GAS REPLENISHER PAINTLESS DENT REMOVAL FOR HAIL DENT DAMAGES GENERATOR TO SUPPORT PRODUCTION IN LOAD SHEDDING PERIODS

 

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